How Yonder Reduced False Positives and Scaled AML Operations Without Increasing Headcount

Yonder is a rapidly scaling fintech focused on delivering modern financial services. As their customer base grew, their compliance operations faced increasing pressure to scale efficiently while maintaining strong AML controls.

Overview

To support continued growth, Yonder partnered with Minerva to modernize financial crime screening and investigation workflows across the customer lifecycle.

The Challenge

Before implementing Minerva, Yonder faced several operational and economic challenges:

• High false positive rates from their previous provider
• Inefficient investigations that slowed down compliance workflows
• Limited UI flexibility, which restricted operational speed
• Rising costs that scaled linearly with growth
• Operational bottlenecks impacting team capacity and customer experience

"Our previous provider generated a high volume of false positives, which created unnecessary cost and significant operational inefficiency."

Why Yonder Chose Minerva

Yonder evaluated multiple vendors and selected Minerva based on three key factors:

• Significantly lower false positives observed during the POC
• Flexibility and responsiveness to product and workflow requirements
• A commercial model aligned to growth, not headcount expansion

Minerva's ability to quickly incorporate feedback during evaluation gave Yonder confidence in a long-term partnership.

Solution & Implementation

Yonder deployed Minerva across the full customer lifecycle:

• Onboarding and KYC reviews
• Enhanced Due Diligence (EDD)
• Ongoing monitoring
• Adverse media screening
• Investigations and event-driven reviews

Implementation was completed faster than expected, driven by close collaboration between teams.

"Integration was faster than we expected. Minerva actively worked with us to make it happen."

Results & Impact

1. Significant reduction in false positives

• Immediate improvement compared to the incumbent provider
• Less noise and faster decision-making

2. Improved operational efficiency

• Reduced manual triage
• Increased investigator throughput
• Faster case resolution

3. Better unit economics at scale

• Avoided linear headcount growth
• Lower cost per investigation

4. Increased flexibility and control

• Ability to select screening lists
• Customizable workflows aligned to internal processes

Business Impact

Minerva enabled Yonder to:

• Scale compliance operations without adding headcount
• Improve customer experience through faster onboarding
• Focus investigators on real risk instead of noise
• Build a future-proof AML program

Customer Experience

Yonder describes their experience with Minerva as collaborative, responsive, and execution-focused.

"There's a clear sense the team genuinely cares about making the product best in class."

Summary

Minerva provided Yonder with more accurate screening, greater operational efficiency, and a scalable compliance foundation.

"Minerva has given us a financial crime screening capability that is more accurate, more flexible, and better supported than what we had before, with a cost that makes sense for a scaling business."