Identity verification lives in one system. Your customers live in another.
Onboarding today
Two copies of every customer to reconcile.
New ID types wait on the vendor's template.
Good customers stall on false flags.
With Minerva ID Verification
One platform. One record for every customer.
Define your own ID types. They get the standard anti-fraud review.
AI Agents read normal variation and flag real mismatches.
01Capture
The customer verifies on their phone.
Send a link. On-screen prompts catch glare and blur at capture, so fewer applications land in human review.
Mobile and fast.
In the phone's browser, nothing to install. About 15 to 20 seconds in typical testing.
Liveness and ID check.
The customer centers their face, turns their head on prompt, then captures the ID, front and back where needed.
02Validate
AI Agents review every ID.
Discrepancies are flagged for your team.
The document.
Tampered, expired, or fake documents, screen recaptures, and details that conflict with the application. Nicknames pass; a different date of birth flags.
The person.
Face match and liveness. Spoofs, replays, and missing live motion flag; aging, glasses, or a new hairstyle do not.
Submitted ID
Agent review
DocumentAuthentic
Face matchMatch
LivenessLive
Date of birthConflicts with application
Routed to your team
03Review
You decide what needs human review.
Every check comes back pass, fail, or routed for review, typically within about a minute.
Critical findings always route.
A face mismatch, a spoof, or a tampered document never auto-passes.
Clean approvals can pass automatically.
Everything in between follows rules you set.
Routing rules
Tampered documentAlways routes
Face mismatchAlways routes
Data mismatchRoutes to your team
Missing middle name
Shortened name
Different last name
04Follow-up
Ask for more in the same flow.
Questionnaires and document uploads run inside the verification.
Questionnaires.
An answer that conflicts with the document gets flagged.
Document uploads.
Requested documents attach to the application, not to an email thread.
PEP match in screening
PEP questionnaire sent
Response received
05Record
Everything lands on the customer record.
Every decision, document, and flag is recorded. The same record carries Minerva's sanctions, politically exposed person (PEP), and adverse-media screening.
The full trail.
Outcomes, rationale, and review history per application. Captured images stay hidden until a reviewer reveals them; every reveal is logged.
Events your systems act on.
Webhooks for acceptance, review, failure, and final human decision. Sensitive data purges on your schedule, 30 days to a year.
Application
ID front
ID back
Valid IDLivenessFace match
ScreeningPEP match resolved
QuestionnaireComplete
Application approvedSee reasoning
What compliance teams say about Minerva
“Minerva is so intuitive that I almost felt I didn't need to have any training to get started. I feel like I could work this without any training on watchlist screening whatsoever. Not only is Minerva a great platform that saved us a ton of time, but what really pushed it over the edge was the relationship. Minerva is an extension of our team.”
“Minerva adapts quickly to changes in sanctions and other regulatory requirements, providing us with a high level of confidence in their services. We have found their team to be knowledgeable and readily available for support!”